Free Shipping On Orders $50 & up



Policy/Faqs

Regular Order Processing time: 2-3 business days

Regular Order Shipping time: 3-5 business days

*NO REFUNDS OR EXCHANGES* ALL SALES ARE FINAL.

Please feel free to email us any questions you may have  at thelanaicollection@gmail.com 

*Please allow up to 24 hours for a response*

Q: When do orders ship?

Orders ship every Tuesday-Friday

Q: Can I return my items?

No. All sales are final. If a item comes damaged email us at thelanaicollection@gmail.com within 3-5 days of receiving your package. Reference your order # and attach image of damage. 

Q: Do your products contain preservatives?

No. Our products are completely natural and do not contain any preservatives. The shelf life of our products are 3months to a year. 

Q: I placed an order and have not received a email confirmation/ tracking #

Sometimes confirmation emails or tracking emails get lost in your spam folder. Check there first, If you still do not see them, email us at thelanaicollection@gmail.com

Q. What are your hours of operation?

Tuesday, Thursday, and Friday 6pm-10pm

Wednesday 8am-2pm